Grand Jude Plumbing

Great service, and quick to make appointment. Grand Jude is the best! I highly recommend them. I had recent service and couldn't be happier. I've used them a few times & always consistent, skilled, and professional. Down to earth, good guys!! - Theresa G.

I have used Grand Jude for years. They are always punctual and professional. We had a clog and attempted to remedy it ourselves...rendered unsuccessful. Called Grand Jude, they had me on the schedule that day. Chris and Aaron were able to get the clog taken care of and also cleaned out the main drain. We are very content with the quality of work and appreciative of the quick response. Would highly recommend!

I moved back to WNY a year and a half ago. Within the first 2-3 days I was in my house, the hot water heater died. I called Grand Jude in the morning and they showed up and had a new water heater installed that same afternoon, at a price lower than I had paid for a replacement for one at my previous house in another state. Then a few months later my sewer line was clogged. They came first thing the next day and in a couple hours had it all snaked out (tons of tree roots). Then my toilet was leaking at the base. Again, they were here the next day to re-seat it with a new fitting and even replaced the plastic water hose with a stainless one at no extra charge. And now yesterday, again they had to come out to clean out the roots from my sewer line and were done in an hour at a reasonable price. I am very pleased with these folks and will continue to give them my business.

Called them Sunday morning at 6:10 a.m. because we could hear water running continuously in the house but couldn’t find any water. Frank Jr. was there in less than 30 minutes, easily determined that our backup sump pump was running continuously, indicating that the sump pump itself wasn’t working. He temporarily shut off the backup, and his crew was back here Monday morning before 8:00 a.m. to replace both pumps in less than 2 hours. Fantastic service and very reasonably priced. 100% satisfied. Love Grand Jude Plumbing!!!

We have spent a lot of money with this company. We've had both a good and bad experience with this company. The most recent experience is why we will never give them our money again. The owner came out and was supposed to provide a quote for yard drainage. He was at my house maybe 5-10 minutes and left without saying a word. That was days ago and we haven't heard back. Very unprofessional. Maybe they looked at the job and figured it was too much work, maybe they need a couple days to price everything out. Your guess is as good as mine. We will be spending our money with a different company moving forward.

Terrible customer service, if I could give them negative stars I would. Called 15 days ago, Owner came out was very informative and told me to give him a day while he contacted the city. I gave him 7 days. I called and was told they are busy, I reminded them that common courtesy requires a phone call. Still haven't had a call to schedule the work that I need. I guess they are so busy they don't need my money. Don't waste your time with this company, they obviously don't understand customer service, and word of mouth drives a small, local business.

Terrible- I am a General Contractor and work with trades all the time. I called Grand Jude to give an estimate on a customers project. The receptionist set an appointment and told me that if it didn't work with Frank (the owner) she would call to reschedule. After driving from Youngstown to Williamsville to meet with him (50 mins each way) he never showed. after waiting 30 minuets I called the office and the woman asked me to reschedule. Bottom Line- Absolutely Terrible- This company wasted 3 Hrs of my time and couldn't care less

Basement bathroom was backed up so gave Grand-Jude a call. Plumbers showed up quickly but determined it was the main around the corner when they saw town workers. They informed me of such and shook my hand. They told me to call them if any problems after the town works the drain. No charge. Just polite, friendly, and courteous guys who are doing a good job. They could have snaked my drain to no avail but did the right thing. I'll call them again.